For questions about the information on this site, corrections to our articles or editorial and cooperation enquiries, email us at [email protected]. Please include a link to the relevant page and enough detail for us to understand your message.
We review messages and reply by email when a response is appropriate. No response timeframe is specified, so please allow time for us to review your enquiry.
Questions about gambling harm
Questions about addiction or gambling-related harm should not be sent here. Please contact a specialist help service instead. You can find information on our Responsible Gambling page.
Important information for UK readers
Contacting us does not verify a casino’s licence or establish that it is authorised to serve customers in the UK. Before depositing, check the operator’s licence number on the UK Gambling Commission’s public register. A casino’s non-GamStop status does not mean it is safe or authorised for UK customers.
If you use an offshore gambling site, you do so at your own discretion and fall outside UK regulatory and player protections. UK-specific consumer protections and dispute resolution services may not be available. Do not assume UKGC-specific protections, approved dispute routes or GAMSTOP participation unless there is an identifiable licence entry for the operator. If you have self-excluded because of gambling harm, using a non-GamStop site directly undermines the purpose of that exclusion.